Q1: Are you a manufacturer or trading company?
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A: We are a professional manufacturer with several years of experience.
Q2: Can I make my customized logo and packaging or private label?
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A: Yes, please contact Unistrengh for specific details if you need a logo or custom packaging.
Q3: Can you do a design for my ideas or drawing?
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A: Yes, we have experienced designers and our molding factory. According to your requirements, we can design or open mold which has a competitive price.
Q4: How do I pay?
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A: T/T, Western Union, PayPal, Alibaba trade assurance order is available.
Q5: Do you have any warranty for your products? How can I do in case it gets damaged?
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A: For inflatable rooftop tent series, the warranty is 2 years. All of our products are strictly tested by a pressure testing machine before packing and shipping. If it is damaged by your side, you can use a repair kit.
Q6: Your blower meets CE/UL requirements?
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A: Yes, we can offer CE/UL blower with different power according to different country.
Q7: What's the lead time?
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A: The lead time depends on the quantity and the time that you place the order. Usually, for 1-3 items they can be finished within 3-7 working days, inventory is available for 1 - 2 days.
Q8: Do you support sea transportation and air transportation?
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A: Yes, sea transportation and air transportation available.
Q9: When can I get the quotation?
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A: Unistrengh usually quotes you within 6 hours after we get your inquiry.
Q10: Do you accept small orders?
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A: Yes, we accept small orders or trial orders to test market demand.
Q11: May I get your samples to check the quality first?
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A: Yes, we'd like to offer a sample within 7 days and some samples are free.
Q12: What's the shipping way?
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A: Regarding the sample order, we can send them by FedEx, DHL, or TNT Express which we have a 35% discount, and the large quantities of goods are shipped by ocean shipping according to the client's demands.